Who we are
This Privacy Policy applies to Finch Hill Limited, a company registered in England and Wales (company number 17336980), with its registered office at Roughwood Lane Barn, Roughwood Lane, Chalfont St Giles, Buckinghamshire HP8 4AA.
We are the data controller for personal information collected through this website. If you have any questions about this policy or how we handle your data, please contact us at hello@finchhill.co.uk.
What data we collect and why
We only collect personal data in the following circumstances:
- Contact form submissions: When you complete the contact form on our website, we collect your name, email address, and organisation name (optional), along with any message you choose to include. We use this information solely to respond to your enquiry.
- Email correspondence: If you contact us directly by email, we will retain that correspondence in order to respond and follow up appropriately.
We do not use your data for marketing purposes without your explicit consent, and we will never sell your data to third parties.
Legal basis for processing
We process your personal data on the basis of legitimate interests — specifically, our legitimate interest in responding to enquiries from potential and existing clients. Where you have provided information voluntarily via a contact form, we also rely on your implicit consent to being contacted in response.
How long we keep your data
We retain contact form submissions and email correspondence for up to two years after our last interaction with you, unless we have an ongoing business relationship that requires longer retention. You can ask us to delete your data at any time (see Your Rights below).
Who we share your data with
We use a small number of third-party services to operate this website:
- Netlify (netlify.com) — our website host and contact form processor. Form submissions are transmitted through Netlify's infrastructure. Netlify's privacy policy is available at netlify.com/privacy.
- Google Fonts — we use fonts served by Google's CDN. When you load our website, your browser makes a request to Google's servers. Google's privacy policy is available at policies.google.com/privacy.
We do not use analytics tracking, advertising cookies, or any other third-party tracking tools on this website.
Cookies
This website does not set any first-party cookies. Google Fonts may set cookies as part of its service; these are subject to Google's own privacy policy. We do not use cookies for advertising, tracking, or analytics purposes.
Your rights under UK GDPR
Under UK data protection law, you have the following rights:
- Right of access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can ask us to correct inaccurate or incomplete data.
- Right to erasure: You can ask us to delete your personal data, subject to any legal obligations we may have to retain it.
- Right to restrict processing: You can ask us to limit how we use your data.
- Right to object: You can object to our processing of your data where we rely on legitimate interests.
- Right to data portability: You can request your data in a structured, machine-readable format.
To exercise any of these rights, please email us at hello@finchhill.co.uk. We will respond within one calendar month.
Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk or by calling 0303 123 1113. We would, however, appreciate the opportunity to address your concerns first — please contact us before raising a complaint.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised date. If the changes are significant, we will take reasonable steps to notify you.
Contact
For any questions about this Privacy Policy or your personal data, please contact:
Finch Hill Limited
Roughwood Lane Barn, Roughwood Lane, Chalfont St Giles, Buckinghamshire HP8 4AA
hello@finchhill.co.uk